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COVID-19: Updates on library services & operations

Visit this page regularly for updates on library service changes due to COVID-19.   

See also:  Get help from the Libraries for online teaching, learning and research
For students  |  For instructors  |  For researchers

Updated July 8, 2021

Interlibrary loan service for physical formats to U of T users is once more available!

 

Recent updates  |  In-person services   |  Access to collections & book returns  |  Access to technology & study space

Recent updates

Technology access & study spaces at Gerstein Science Information Centre will be open longer as of July 5:  Monday – Thursday: 9 am – 9 pm | Friday 9 am – 6 pm | Saturday 10 am – 6 pm | Sunday 1 – 6 pm. – (June 28, 2021)

Access to technology & study spaces at Gerstein only: From June 7, study spaces increase from 25 to 110+, for current students, faculty, and staff only. First-come, first-served. Booking no longer required. – (June 3, 2021)

Curbside Pickup Service, Scan & Deliver Service, and Intercampus Delivery Service will resume on June 15, 2021, with requesting beginning on June 11. – (June 3, 2021)

Robarts Library is closed for Summer 2021 EXCEPT for Curbside Pickup Service. – (June 3, 2021)

Emergency bursary information: https://www.viceprovoststudents.utoronto.ca/covid-19/funding-opportunity-directory/ – (April 19, 2021)

Due date extensions: All loans for books checked out in 2020 and 2021 have been extended, including Curbside Pickup Service items and InterLibrary Loan items. To check your due dates: Either click on the MY ACCOUNT link on the UTL homepage – just under the LibrarySearch box – or sign in via LibrarySearch. Click on your name to see the MY LOANS link. Due dates appear next to each item charged out to you. This FAQ explains. – (March 12, 2021)

 

In-person services

Robarts Library is closed for Summer 2021 EXCEPT for Curbside Pickup Service. – (June 3, 2021)

Access to technology & study spaces at Gerstein only: From June 7, study spaces increase from 25 to 110+, for current students, faculty, and staff only. First-come, first-served. Booking no longer required. – (June 3, 2021)

TCards are required to access Robarts Curbside Pickup desk and Gerstein study spaces.

While there is currently no in-person reference and research assistance, remote help services such as AskChat, virtual consultations, and email help is available.

[IN-PERSON SERVICES BELOW CURRENTLY SUSPENDED]

Access to collections | Book returns & due dates

  • Curbside Pickup Service and HathiTrust Emergency Temporary Access Service continue to be offered. Check the Curbside page for participating libraries, pickup locations, types of formats that can be borrowed, and instructions on what to do. This service is available to current U of T students, staff, and faculty. Entrance/exit to Robarts Curbside Pickup Desk is via the St. George Street-side 1st floor doors only

  • Retrievals from libraries who are not offering a curbside service is not possible

  • Scan & Deliver Service for articles from print journals held at Robarts, Gerstein, OISE, UTM, UTSC, Downsview, and other libraries, is available as of October 21

  • About stack access: No stacks access is available.

  • About ILL: As of July 5, 2021, physical interlibrary loans are available

  • About loan periods: All loans for books checked out in 2020 and 2021 have been extended, including Curbside Pickup Service items and InterLibrary Loan items.

  • About checking due dates:  Either click on the MY ACCOUNT link on the UTL homepage – just under the LibrarySearch box – or sign in via LibrarySearch. Click on your name to see the MY LOANS link. Due dates appear next to each item charged out to you. This FAQ explains. 

  • About renewals: Renewals are not applicable at this time

  • About book returns:  There is no need to return your books at this time: however, the following are options:

    • St George campus: Use the outside book return slot at Robarts Library

    • Gerstein book drops: Open for Gerstein books only

    • UTSC Library: Contact UTSC Library Help

    • UTM Library: Use the UTM book drop

  • Special collection consults paused:  In-person special collections consultations for the Fisher Library, University of Toronto Archives, East Asian Library, and the Canada-Hong Kong Library, as well as in-person consultations at the Map and Data Library have been paused – Nov 21, 2020.

Access to technology & study space

ROBARTS LIBRARY IS CLOSED FOR SUMMER 2021, EXCEPT FOR CURBSIDE PICKUP SERVICE. LIMITED TECHNOLOGY ACCESS IS AVAILABLE AT GERSTEIN SCIENCE INFORMATION CENTRE.

  • Some students cannot continue their academic programs without access to computer hardware and stable wifi because they don't have it at home. For this reason, we are providing essential resources within the regulations set out by the Government of Ontario. This includes very limited staff on-site – largely security and retrieval/Curbside Pickup staff – and significantly reduced seating for wifi and computer access for students who otherwise would not be able to complete their work. We are providing this access in compliance with public health guidelines. See full details of library health and safety information.  – (January 14, 2021).

  • [CURRENTLY UNAVAILABLE] Limited seating is available in Robarts Library for students to have essential access to technology, including desktop computers and robust WiFi and internet connection. The amount of seating in Winter 2021 term has been reduced from what was available in the Fall 2020 term

  • Group study rooms are not available

  • The RemoteLab service provides off-campus access to the specialized software on student computers in the Computer Access Facilities at Robarts Library

  • For UTSC students, access to the Bladen Wing labs and study space is available through the ARC Quad entrance. Space is limited

See also:   Library health & safety information |  Latest updates on COVID-19 and the University of Toronto ‘s response