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Email and Office 365 – UTmail+

The Help Desk supports the University of Toronto's institutional email services for StudentsFaculty, Librarians and Staff. Under Other UofT Email Services, you can find information on other email services at the University of Toronto, not all of which are officially supported by the Information Commons Help Desk.

Student Email

UTmail+ — UTmail+ is the email and calendar service for students at the University of Toronto. New students get a UTmail+ account when they activate their UTORid.

Faculty, Librarians and Staff Email

UTmail+ — UTmail+ powered by Office 365 is the new comprehensive online e-communication and collaboration service for faculty, librarians and staff. 

Other UofT email Services

Alumni Email Services — As an alumni of the University of Toronto, you are eligible for an alumni account. If you graduated after June 2012, you are eligible for a UTmail+ alumni account (ends in @alum.utoronto.ca). Those who graduated before June 2012 can get a Gmail hosted alumni account (ends in @alumni.utoronto.ca). 

Shared mailboxes — University departments and organizations can obtain a generic email address in the form of something@utoronto.ca (e.g. geography@utoronto.ca).

Student group email service — Email addresses can also be created for student groups. Help with creating such email addresses is provided by Ulife (see instructions for creating a student group email address).

Other email services — Different departments and faculties have @something.utoronto.ca email address that they offer to students, staff and faculty. For example, Rotman uses @rotman.utoronto.ca If you need support with an email address other than @utoronto.ca, @mail.utoronto.ca, or @alum.utoronto.ca you need to contact the appropriate department/faculty.

Creating an email for recognized campus groups, course unions and student societies

Recognized Campus Groups (recognized by Student Life via Ulife), Course Unions and Student Societies can apply for an email account (in the form organizationname@utoronto.ca), through Ulife online.

The contact person for your group may apply for these services by logging into Ulife , clicking on the My Groups button, selecting the appropriate group, and then clicking on the Request Group Services menu item.

Requesting an IP address for a device such as a photocopier, switch, etc.

ITS offers a service for machines and devices such as switches, data appliances, power bars, photocopiers, etc which need an SMTP server in order to send email. It is recommended that users do not use their own, personal UTORmail SMTP settings for such devices.

To prevent unauthorized email from being sent, the service will only accept mail from a list of approved IP addresses. Departmental technical support staff must register IP address(es) with the service in order to use it.