Managing Legacy Email Data

If you migrated from UTORmail to UTmail+ and your messages did not migrate properly, you will have access to your UTORmail mailbox for 2 weeks after the migration and you can move the messages manually.

To use Outlook to copy missing folders/messages from your UTORmail account into your UTmail+ account, you will need to create a profile for each account.

UTORexchange will be decommissioned as of January 2020 and all email accounts still residing on UTORexchange will be closed and permanently deleted. 

1. Open a web browser (Internet Explorer, Mozilla Firefox, etc.) and go to https://webmail.utoronto.ca .
2. You will be taken to the Weblogin page. 
   

To Add Forwarding:

1. Go to the UTORid Management page and click on change options.
2. Enter your UTORid and password.
3. Click the Authenticate button.
4. Scroll down until you see the section Regular Mailbox, Forwarded Mailbox, or Autoreply.
5. Make sure there is a dot beside Forwarded Mailbox, then type the email address you wish to forward to.

You can back up your Webmail email folders by downloading them to your hard drive. Please note:Download all your attachments separately since they will not be viewable using this method.

To export your UTORexchange messages, first configure UTORexchange in a desktop app such as Outlook or Thunderbird. Then go back to Managing Legacy Email Data for instructions on backing up that data.

• Configure Outlook on Windows for UTORexchange
• Configure Outlook on Mac for UTORexchange
• Configure Thunderbird for UTORexchange

If you upgraded from a previous version of Outlook, your settings should import into Outlook 2016 and you will just have to log in with your UTORid and password after opening the program.

If you are not upgrading from an older version of Outlook, you will have to set up your email account when opening Outlook 2016 for the first time.

These instructions assume you have already installed Microsoft Office 2016.

1. If you are using Thunderbird for the first time, you may see the Import Wizard window. Select Skip this and use my existing email. You should then see the Mail Account Setup window. If you don't, you can add a new account by going to File > New > Existing Mail Account.
2. Type your full name under Your name. Click Continue.