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Other Information

I have uploaded a file to MyMedia but have not received email confirmation

  • It may take up to 2 hours for you to receive a confirmation after uploading a video. If you still haven't received a message after that time, see other possible issues below.
     
  • MyMedia has to process any videos that are uploaded. It may still need to finish processing yours. You can log into your MyMedia account to check the status of the video.