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Password Management

Set up Your Options for the Password Reset Tool

The Password Reset Tool allows you to reset your UTORid password if you have forgotten it.

You can choose from the following methods:

  • SMS text message to a mobile phone
  • Message sent to an alternate email address
  • In-Person only (if you choose this option, you will need to visit a Help Desk to reset your password)

For the first two methods, a security code will be sent to you which you use to verify your identity on the password reset web page. If you choose In-Person Only you will need to visit a Help Desk.

Forgotten UTORid password

Existing passwords cannot be retrieved and therefore have to be changed. If you have an idea of what your password might be, go to the UTORid password verification page. 

A new password reset utility is now available to students, faculty and staff. You must set up your options for the password reset tool before you can use it to change your password yourself. Once you've registered, you can use the tool to reset your password.