Support for computing services at U of T is available from different departments within the university. This is an introduction to the principle resources relating to computing services at U of T. Certain departments cover specific areas of expertise or specific clientele.
St. George Campus — The St. George Campus Help Desk is located on the first floor of Robarts Library. It primarily provides help with UTORid accounts, U of T email services, the campus wireless network, as well as answering general inquiries about computing services at U of T. See the Help Desk Hours of Service.
Scarborough Campus — The UTSC Help Desk provides help tailored to students, staff, and faculty at the Scarborough Campus.
Mississauga Campus — The UTM Help Desk provides help tailored to students, staff, and faculty at the Mississauga Campus.
Information Technology Services — ITS is the overarching department responsible for IT services at U of T.
Discovery Commons (Faculty of Medicine) — Discovery Commons provides support to Faculty of Medicine faculty, staff, and students, with particular emphasis on Faculty of Medicine specific resources.
Education Commons (OISE) — The Education Commons provides support to OISE faculty, staff, and students and faculty with particular emphasis on OSIE specific resources.
Dell computers can be configured via their firmware to:
a) always power on after A/C power is restored,
b) return to the state they were in prior to a power outage (power on, if they were on or stay off if they were off when power was lost),
c) power on at a particular time of day if turned off.
Recognized Campus Groups (recognized by Student Life via Ulife), Course Unions and Student Societies can apply for web space through Ulife online. ULife currently provides access to a Wordpress platform. The contact person for your group may apply for this service by following these steps:
The Information Commons can assist you with with formatting your thesis in Microsoft Word and converting it to a PDF. You can make an appointment by calling 416-978-4292. You can also send a copy of your thesis with a description of the problem to amanda.wagner@utoronto.ca and a staff member will attempt to resolve the issue and send a revised copy back within 24 hours.
Many faculties and departments on campus provide web hosting services for their affiliate departments/divisions. Check with your faculty or department for this option.
If you are unable to host your site through your faculty or department, you may also use ITS's web hosting service, or manage your own server using ITS's server virtualization services.
Screen captures can be useful in the Help Desk's troubleshooting efforts when you contact us with issues.
To take a screen capture:
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