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Microsoft Teams is a chat-based collaborative workspace that brings together people, content and conversations. Office applications such as Word, Excel, PowerPoint and OneNote are connected to Teams, similar to Slack. It is available through the App Launcher/Waffle in OWA.

You do not need to belong to a Team in order to use the features in the Teams app. You have access to all the same functionality, including Chat, Files, video or audio calls and meetings. 

You may consider requesting a Team for a group project or for a department or section in order to keep chats, shared files etc. organized in one easy-to-find place. For example, files shared in the Chat feature (on the left-hand menu) don't appear in the Files, so you'd have to rely on the Search to find them if you have a lot of Chats to scroll through.

    Types of Teams

    Departmental Teams

    Private Teams for central storage, collaboration spaces and workflow opportunities. One Site Collection may be created per University Division. 

    Project Teams

    Project Teams can be used for collaborative projects or committees across departments.

    Note: Academic and Collaborative Technologies (ACT) has integrated Teams with Quercus recently so that faculty can use it for teaching.

    Teams Chat

    The Chat feature creates a private conversation between you and an individual or a group. The individual/group members do not have to be on any of the Teams you belong to.

    You can start a chat with others in this section by choosing a contact from the Recent or Contacts sections, or by clicking the New Chat icon to the left of the Search field.

    Teams Calls

    The Calls feature allows you to make voice or video calls (you must have a camera and speakers or a headset for your computer for all features to work). If the person you are calling is not available, you will be given the opportunity to leave a “voicemail” message. They will see a notification pop up in Teams and will also receive an email with the attached voicemail message. You can use the standard greeting provided by Teams or you can set a customized greeting in the Settings.

    How to get a Team

    Requests for new teams should be made through the Enterprise Service Centre ( Click on Get Help, and in the drop-down menus provided, choose End User ComputingMicrosoft Office 365 ApplicationsTeams. You will need to provide the names and UTORids of the two people who will be owners.