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Using UTmail+

Troubleshooting Web Browser Issues with UTmail+

Most of the problems we have seen with using UTmail+ in Web browsers is because of a browser Add-on (also called extensions or plug-ins). This article will outline a simple way to test if such a program is causing the problem you are experiencing, and provide guidance for how to more permanently solve the issue.

Another issue could be cookies. See our article about Clearing Browser Cookies.

All modern web browsers come with special modes which disable all add-ons. These modes will allow you to quickly diagnose if add-ons are an issue.

UTmail+ email attachment size limit

Outlook and Outlook for Mac

  • Overall message size limit for Outlook and Outlook for Mac is 150 MB This includes the email itself plus any attachments.
  • File attachment size limit for Outlook and Outlook for Mac is 150 MB.

OWA

  • Overall message size limit for OWA is 112 MB. This includes the email itself plus any attachments.
  • File attachment size limit for OWA is 35 MB per file.