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Recovering Deleted Items in OWA

Deleted items can be found in the folllowing two places:

In the Deleted Items Folder — messages will remain in this folder for 30 days and then automatically erased. Up until that point, you can just drag a messsage back to a folder of your choice

Using the Recover Deleted Items Tool — Once a message is erased from the Deleted Items folder, it can be recovered for an additional 30 days. This tool is accessed through OWA by right-clicking on the Deleted Items folder and selecting “Recover Deleted Items”.

Follow these steps to recover your files using the Recover Deleted Items tool:

1. Click “Deleted Items”

Image of a red arrow pointing to the Deleted Items folder.

2. Click “recover deleted items from this folder.

Recover deleted items

3. Select the message you would like to recover. Click “Restore”

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