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Configuring delegated access to Mailbox in Outlook for Windows

Delegate Access is a more advanced feature than just sharing your Outlook folders. If you want to grant additional permissions, such as allowing a delegate the ability to create e-mail messages or respond to meeting requests on your behalf, you must use Delegate Access.


  • Your mail must be delivered to your mailbox on the Exchange server, not to a Personal Folder file (.pst) on your computer.
  • You and the delegate must use the same version of Outlook.
  1. In Outlook go to the File tab, choose Info, then under Account Settings, choose Delegate Access.
  2. Click Add.
  3. Under Search, enter the name of the delegate to whom you want to grant permissions.
  4. To add multiple delegates simultaneously, hold down CTRL and click their names in the Name list. The permissions you select will apply to all of the delegates.
  5. Click Add, click OK, and then click a type of permission for each Outlook folder to which you want the delegate to have access.
  6. If you want your delegate to see items that you have marked private, select the Delegate can see my private items check box.
  7. Click OK, then OK again.