Info Commons FAQs
| Monday — Friday | Saturday | Sunday | |
|---|---|---|---|
| Walk-in | 9:30 a.m. to 7:00 p.m. | 11:00 a.m. to 2:00 p.m. | Closed |
| Telephone | 8:30 a.m. to 9:00 p.m. | 11:00 a.m. to 3:00 p.m. | 1:00 p.m. to 5:00 p.m. |
Information Commons Help Desk
Robarts Library,1st Floor
130 St. George Street
The Help Desk has received reports of problems sending messages from UTORmail accounts using desktop apps. The issue is being investigated. In the meantime, sending from Webmail should still work.
The Help Desk has received reports of problems logging in to OWA on Safari, on a Mac running Mojave. The error message below appears after the weblogin screen. Until this issue can be resolved, we recommend you use another web browser to access your account.
As of Thursday, December 5, changes to the UTORexchange service will cause accounts using Outlook (desktop or mobile) to stop working. UTORexchange accounts will continue to be accessible via owa.utoronto.ca or apps or devices configured with IMAP or POP.
If you are still using an email account on the legacy UTORexchange service, you can connect to it via the following IMAP settings
If you are eligible to upgrade to UTmail+ you should self-register for migration at migrateme.email.utoronto.ca. You will need to log in with your UTORid and password. More details are available in our UTORexchange end of service article.