Skip to main content

Information Commons Help Desk Knowledge Base

Info Commons FAQs

Help Desk News

The issue affecting some UTORmail customers has been resolved. Those affected will be unable to access their mail folders. 

Thursday, February 20, 2020 - 1:31pm

Fall/Spring Hours – September 30, 2019 – April 30, 2020

  Monday — Friday Saturday Sunday
Walk-in 9:30 a.m. to 7:00 p.m. 11:00 a.m. to 2:00 p.m. Closed
Telephone 8:30 a.m. to 9:00 p.m. 11:00 a.m. to 3:00 p.m. 1:00 p.m. to 5:00 p.m.

Information Commons Help Desk
Robarts Library,1st Floor
130 St. George Street

(416) 978-HELP (4357)
Thursday, September 26, 2019 - 2:17pm

There have been reports of issues logging into Microsoft Teams both in the web interface and the desktop app. Technical staff are aware of the issue and are investigating it.

Monday, February 3, 2020 - 9:49am

The Help Desk has received reports of problems sending messages from UTORmail accounts using desktop apps. The issue is being investigated. In the meantime, sending from Webmail should still work.

Friday, December 6, 2019 - 3:55pm