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New Shared Mailbox Creation Procedure

The University of Toronto has moved to a full-service shared mailbox creation process. Faculty and staff will submit online requests for new shared mailboxes directly to the University’s Enterprise Service Centre (ESC), which will be processed by Information Technology Services (ITS). No additional setup is required by the requesting user, and the user will be notified once their new shared mailbox is ready.

See the article about Shared Mailbox creation for full details.