The Help Desk has received reports of difficulty accessing videos that were embedded in Quercus, as well as some reports about problems access the interface of the application itself, after a new version of MyMedia was deployed last Friday
We believe most issues have been resolved. If you are still experiencing issues, please try the following:
- - Close your browser session and clear your cache.
- - Try a different browser. In some cases it seems that a different browser will resolve issues for some people.
If these do not resolve your issue, please contact us at email@example.com.