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Info Commons Help Desk News archive

Help Desk Hours

Fall/Spring Hours – September 30, 2019 – April 30, 2020

  Monday — Friday Saturday Sunday
Walk-in 9:30 a.m. to 7:00 p.m. 11:00 a.m. to 2:00 p.m. Closed
Telephone 8:30 a.m. to 9:00 p.m. 11:00 a.m. to 3:00 p.m. 1:00 p.m. to 5:00 p.m.

Information Commons Help Desk
Robarts Library,1st Floor
130 St. George Street

(416) 978-HELP (4357)
Thursday, September 26, 2019 - 2:17pm

Problems sending messages from UTORmail

The Help Desk has received reports of problems sending messages from UTORmail accounts using desktop apps. The issue is being investigated. In the meantime, sending from Webmail should still work.

Friday, December 6, 2019 - 3:55pm

Issues with logging in to UTmail+ on Mac

The Help Desk has received reports of problems logging in to OWA on Safari, on a Mac running Mojave. The error message below appears after the weblogin screen. Until this issue can be resolved, we recommend you use another web browser to access your account.

Error: We couldn't sign you in. Please try again.

Friday, December 6, 2019 - 3:46pm