Lately I have not been able to access UpToDate. Is something wrong?

As of May 8th, 2012*, this resource will only be available to students and medical residents via their UTORid & password or library barcode/pin.

If you are still having problems logging in, try these steps:

a)  Make sure you are accessing the resource through the library's proxy server:  http://resource.library.utoronto.ca/a-z/more_info.cfm?id=994895

b) If you are unable to login to UpToDate with your UTORid, try your 16-digit TCard barcode (starts with 21761...) and PIN (last 4 digits of your student number, unless you changed it).

c) When you enter your barcode and PIN and then click on the "login" button, you arrive at a page that has another login box. Please ignore that - that is the login for personal subscribers.  You are already in UpToDate and can enter your search terms in the search box in the upper left-hand corner. 

d) If you are having problems with mobile access, further instructions are on this page: http://resource.library.utoronto.ca/a-z/more_info.cfm?id=994895

e) Still having difficulty logging in?  If you are attempting access through one of the teaching hospitals, it may be an issue with firewalls.  You can try accessing UptoDate from another computer.

 

If you are still unable to login after trying these steps, please contact us at ask.gerstein[at]utoronto.ca

*See more information about this change.

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