University of Toronto Central Library System
Annual Report of the Reference Services Committee 1999
March 10, 1999
Chair, Marian Press
- met monthly (except for August) throughout the year
- provided a forum for discussion of problems and concerns around the
provision of reference services in the central and campus libraries
- provided a forum for committee members to report on new initiatives in
reference in their libraries, or elsewhere.
- continued to assist in the testing of potential new online
databases/electronic journals and to report problems and successes with
existing electronic resources to others. The REFINFO mailing list
continues to prove particularly useful for this purpose.
- continued to recommend annually a member to the Serials User Group and
two members to the Electronic Selection Subcommittee. In addition, one
member served on the Task Force on Brittle Books and another is serving on
the Working Group on Implementation of Serials.
Highlights of the Year:
- provided an open session where members who had attended the workshop in
Washington, D.C. on "Reference Services in a Digital Age" could report on
what they had learned.
- as a result of this session, formed a subcommittee and initiated a series
called "Reference and Instruction for the New Millennium" the goal of
which is to bring to Library staff the opportunity to attend workshops
without having to travel outside Toronto. Many thanks to the Staff
Development Committee for their ongoing support and to LAUT for providing
refreshments for the first workshop.
Workshops to date:
- January 22. Brenda Dervin, "Are We Having Fun Yet? Serving
Users Well in an
Imploding Information/Communication Environment." Over 60 people
response to the session was extremely positive.
- April 20 & 22. Rita Vine, "Plan and Deliver Effective
Training," a course for both new
and experienced trainers.
- Discussions are currently underway with York University
Libraries and Ryerson
Polytechnic University Library to hold a joint session in this series.
Presented a successful motion (with the Resource Sharing Services
Committee) to Library Council in support of the cataloguing of electronic
resources into UTLink.
Presented a successful motion to Library Council that will result in a
task force or standing committee of Library Council being formed to
consider issues related to the provision of information and reference
services at a distance.
Met with the Steering Group focusing on Library Services in the
Humanities and Social Sciences to give input on knowledge management as
part of the Library's planning process for 2000-2004.
Chair, Reference Services Committee
Back to: Committee and Task Force Reports