We believe we have fixed the issue that caused the error message of "disallowed key characters" to appear when searching from the library homepage.
If you see this error again
Clear your browser cookies and try to search again. Alternatively, open a private/incognito window and resume searching.
If clearing the browser cookies does not resolve the issue, help us troubleshoot by sending an email to utl-catalogue(at)library.utoronto.ca with as much of the following information as you can:
- The exact search words you used
- Which page you started from
- The URL of the page giving you the error
- Your browser's version
- A screenshot of the page
- Your on or off campus status
If you're stuck, try searching the library catalogue directly or an individual database instead of our main search. We can help you find the best alternative for your specific research needs.