Your responsibilities

Register with Accessibility Services

You must register with U of T Accessibility Services to be eligible for our services. To do this, you must have an apparent disability or provide documentary proof of a disability.

Accessibility Services
455 Spadina Ave, Suite 400
Voice: 416-978-8060
TDD: 416-978-1902
Fax: 416-978-5729
www.accessibility.utoronto.ca

Hours: Monday to Friday 8:45am to 5pm

Register with us

If your disability is such that it hinders your use of library services or collections, Services to Students with Disabilities can assist. 

Once you've registered with Accessibility Services, make an appointment with us to discuss your needs and request items in alternate formats:  

We will ensure that your disability-related documents are kept confidential.

Request texts in alternative format early

Contact your instructors, department secretaries, and/or bookstores to get required reading lists for your courses. Our office can transcribe texts into alternative formats for you.  Contact us as soon as possible with requests for trascriptions, preferably before your courses begin so that we can have the items ready in time.

Make your needs known

We will try to ensure that all library resources are as accessible as possible. However, it is your responsibility to inform staff members of your needs and difficulties. We periodically review library regulations affecting persons with disabilities, so your feedback is valuable.

Report your whereabouts

If you require assistance exiting buildings, you must report your arrival, whereabouts, and departure to the Information or Circulation desk of the library you are in for safety reasons.

In the event of an emergency, library staff members need to know the location of people who are mobility impaired so that we can notify the Fire Department. During a fire alarm, there are no visual alarms and elevators will not operate.  Please familiarize yourself with exits, emergency fire exits, and fire emergency procedures in the libraries you use.

Designate a proxy borrower

If you need to have someone else check out books on your behalf, designate a proxy borrower to pick up and check out materials in your name. Your proxy must present a letter from you introducing him or her when entering Robarts Library's book stacks and checking out books.  

You are responsible for the items checked out by your proxy.