Library FAQs | University of Toronto Libraries

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COVID-19: Updates on library services and operations.

Topics

How can I combine simple searches using Boolean?

Can I use a credit or debit card to pay my fines?

Do you loan laptops or iPads?

Can I borrow a charger for my laptop, phone or tablet?

How will health and safety be maintained when people come to pick up their curbside items?

What if the book I want to request through the Curbside Service is checked out?

Where should I return the books I borrowed through Curbside Pickup Service?

Is there a limit to the number of books I can request from the Curbside Pickup Service?

Can alumni and other external borrowers use the Curbside Pickup Service?

What kinds of things are excluded from the Curbside Pickup Service?

What if I use a mobility device and need to use the accessible entrance to pick up my books?

How can I get help with the MyMedia server?

I want to donate a used textbook to the Textbooks for Change program. Where can I drop off my donation?

How do I find out about my new carrel assignment?

How can I get a carrel?

Where are your group study rooms?

How can I book a tour of a University of Toronto library?

How do I renew my Research Reader or Direct Borrower library card?

Can you help me with Microsoft Excel?

How can I search for a specific phrase?

Can I use any library?

Are the glass walls of the Robarts Common building bird-friendly?

Are students allowed to ‘attend’ online classes at the library?

How do I set up Google Scholar to send citations to RefWorks or Zotero?

Is there a place to pray in the library since the 8th floor is closed?

How do I avoid plagiarism?

Will students need a TCard to access library buildings?

Which areas of the libraries will be open?

Will there be designated quiet areas and designated talking areas?

When can I return books to the library?

How many students will be allowed into the library at a time?

Will carrels be open for use again?

Will LIRA computers be available for community use?

Will the library be open to part-time students?

Can we return books borrowed from the Engineering Library to Robarts?

Are all libraries open?

Will wearing masks be enforced?

Can I reserve a spot to study? Is there a seating time limit?

When do you anticipate PhD students will be able to access the stacks again?

I’m an alumnus and need to renew my card and get some books. How do I go about it?

Can U of T students who are graduating access the libraries?

Can students from other universities access library study space?

I still have books checked out from March. When do I have to return them before fees kick in?

I have created a TCard online but don't know how to pick it up. What can I do?

Is there a way for international students studying online to access library books?

How do I search the HathiTrust Emergency Temporary Access Service (ETAS)?

Is food allowed at the library?

How can I spot misinformation about the coronavirus and COVID-19?

What if I have an expired personal subscription to UpToDate but would like to use it again?

As a new student, how do I get my library number / card?