Library FAQs | University of Toronto Libraries

Topics

How can I request permission to film in the library?

Where can I lock and charge my laptop?

Can you help me with Microsoft Excel?

How can I use the “in-copyright” materials in HathiTrust?

How do I access my readings on the Library Course Reserves module on Quercus?

How do I spot fake news?

How do I link to course readings while respecting copyright?

Who is my faculty liaison librarian?

Can I post the supplemental materials (slides, quizzes, videos, etc.) that accompany a textbook on Quercus?

Do you have a subscription to the National Film Board of Canada's CAMPUS service?

Where can I find items on course reserve for my class?

As a new student, how do I get my library number / card?

How much does it cost to photocopy? Where are the photocopiers?

Can I tap my TCard to pay for printing or photocopying?

Which libraries on the St. George campus use TCard+ for printing and photocopying?

If I lose my TCard will I lose the money I have added to my TBucks account?

Can I use meal plan funds stored in my TCard+ account for photocopying and printing at the library?

I have a Guest Card. Can I check my account balance and load funds online?

How much does it cost to print?

What happens to the money I have left on the chip on my TCard, now that the library is using TCard+ for printing/photocopying payment?

How do I add funds to my TCard for printing and photocopying?

Do I need to get a new TCard to pay for printing and photocopying with the TCard+ service?

What is TCard+?

Who do I contact with questions about or problems with an interlibrary loan request?

My TCard or Guest Card is not working for printing or photocopying. What should I do?

Can external borrower library cards be loaded with TBucks or do card-holders need to purchase a Guest Card?

I’m not a student, staff or faculty member at U of T. How do I pay for printing or photocopying?

Can I transfer my balance from an old Visitor Card to a new card?

Can I check my TBucks account balance online?

Can I use my TBucks anywhere on campus?

What does the library’s HathiTrust membership give me access to?

Why is access to some material restricted in HathiTrust?

What are the advantages of the library’s HathiTrust membership?

How do I find short term loan materials in the catalogue?

How can I upgrade my library research skills?

How can I use subject headings to improve my searching?

How can I download an ebook from ebrary?

How can I find a government document on the shelf?

How can I get a carrel?

Why can’t I access Micromedex off campus?

What is the National Union Catalog?

What counts as a scholarly source?

Where can I find University of Toronto course calendars?

Is there a list of medical resources for smartphones and tablets like UpToDate?

Can you help me with citation impact metrics?

How do I download one of Scholars Portal's borrowable ebooks?

Where are your government documents and publications?

What kinds of e-readers work with your e-books? Kindle? Nook?

How does our journal-browsing app, BrowZine, work?

How can I access electronic copies of journals?