The reason why the material cannot be supplied should be included in the email notification. Often, the reason is that material is not on the shelf, non-circulating, or has a number of holds on it already.
If a TCard is lost or stolen, the balance in your TBucks account is protected from the time the card is reported missing. Since funds will be saved to your online account instead of the chip on your TCard, balances from lost or stolen cards will be automatically transferred within 24 hours of the replacement card's issuance.
In the event your card is lost or stolen you can deactivate your card on the TCard+ website at: https://www.utsc.utoronto.ca/tcardplus/. Cards can also be deactivated by calling the TCard+ Office at 416-208-2233 (10 am - 4 pm, Monday – Friday). You must also report your TCard lost or stolen to the library so we can block it for use as a borrowing card.
Please note, for lost or stolen Guest Cards, there is a different process. Please see “Can users with Guest Cards check account balances and load funds online?” Instructions are also printed on the back of each Guest Card.
Yes, this is possible. If you are looking for materials in the catalogue, you can use the 'Get It In Person' link, which is found once you have opened up a library item's record. You will be asked to login using your UTORid and password.
EndNote cannot retrieve pdfs where there are multiple copies of articles through various providers. When this happens, you may need to search separately for the full-text article, save the PDF file, and and manually attach each PDF to citation records in EndNote. Here are some tips on how to find PDFs of full-text articles.
By signing in with your UTORid and password when you are using LibrarySearch, you are authenticated as a U of T user for the rest of your browser session. This allows you access to U of T licensed e-content, such as articles, databases, or e-books.
Install a browser extension called LibKey Nomad. It will link you to the PDF of articles owned by U of T or Open Access whether you start your search on the library's website or not.
Change your Google Scholar settings
Make sure Google Scholar knows you're a U of T user. Once you change your settings, you'll see "Get it! UTL" links next to articles in your search results.
b) When you enter your UTORid and password, and then click on the "login" button, you arrive at a page that has another login box. Please ignore that - that is the login for personal subscribers. You are already in UpToDate and can enter your search terms in the search box in the upper left-hand corner.
If the system says that a book is available on your campus, you can't use the Request Item service to get it delivered. But sometimes books go missing even though the system reports that they are on the shelf. In this case, please speak to intercampus delivery staff about your request, or ask the library to search for the book.
Accessibility Services at the University of Toronto libraries offers students with disablities several services:
Texts in alternative formats: We can order Braille, large print, audio, or electronic versions of books and articles required for your course work.
Assistive technology: You can borrow laptops, document scanners, word processors, or CD playback machines from us.
Scanning: We can scan print materials for you when a digital copy is not available. Scans are processed for optical character recognition.
Renewals and extended loans: Sometimes it is possible for you to keep a book longer or renew it multiple times.
Proxy borrower authorization: You can designate someone to borrow and retrieve books on your behalf.
If you have a disability, please register with the University of Toronto Accessibility Services so that you can access their services. For full details about Accessibility Services, please visit our website.
Our new tool, LibrarySearch, searches for books, e-books, articles, journals, course reserves, DVDs and other audiovisual material, and other items in our collections all at once though a single user-friendly interface.
From the library homepage:
Once you are already in LibrarySearch:
You can choose to search just in the CATALOGUE, or just for ARTICLES. Choosing to search EVERYTHING searches both the catalogue and articles.
There are a few things that are not included in LibrarySearch, however.
Robarts Library is shaped like a triangle. Each corner of floors 9-13 is referred to as an apex. They are named after the streets they overlook - St. George, Harbord and Sussex. Each apex has approximately 100 study spaces and four group study rooms.
Book lockers are small lockers where researchers may leave personal materials and books charged to their lockers for in-library use. They provide an alternative to those without carrels or assigned work-space in the library. Book lockers are available to applicants in all of the priorities covered by the policies.
Book lockers are located on some of the stack floors (9-13).
Gerstein Science Information Centre
Lockers are desks with attached lockable boxes where students may leave study materials. Lockers are located in the Quiet Study area on the main floor.
Boolean is a set of commands that can be used in almost every search engine, database, or online catalogue. The most popular Boolean commands are AND, OR, and NOT. Other commands include parentheses, truncation, and phrases.
Narrow your search using AND
Using the Boolean command AND in your search tells the search engine to give you results that contain all of the words you have entered.
media AND violence: only those results that contain both media and violence will appear in your search results list.
Expand your search using OR
Using Boolean command OR in your search tells the search engine to give you results that contain any of the words you have entered.
teenagers OR adolescents: any results that contain either teenagers or adolescents will appear in your results list.
Narrow your results using NOT
Using Boolean command NOT in your search tells the search engine to give you results that contain the word(s) you entered except the word following NOT.
Psychology NOT Developmental: any results that contain the word "psychology" will appear in your results list except those results that also contain the word "developmental".
Capitalize your Boolean commands. Some databases only accept these operators when they are capitalized.
Carrels are private, lockable study rooms. Researchers who need to be close to library resources, or those who need a quiet work space, may request a carrel for personal use.
Books may be signed out to the carrel with a separate borrowing card. PCs and laptop computers may be used in all carrels and all carrels have access to the wireless network. Some carrels have docking port access to the University network.
Carrels are located on the stack floors (9-13) around the periphery of the floors.
Gerstein Science Information Centre
Carrels are located on the 2nd floor, towards the south end of the library.
An organized list of items in a collection, an exhibition, or other intentional gathering of materials. This work often provides brief item-level descriptions of physical or other relevant characteristics.
An alphabetically arranged list of the principal words or selected words in a text, or in the works of an author, giving the precise location of each word in the text, with a brief indication of its context.
An alphabetically arranged list of headings consisting of the people, places, and subjects covered in a written work, with page numbers to refer the reader to the point in the text at which information pertaining to the heading is found. In large multi-volume reference works, the last volume may be devoted entirely to indexes.
Example: See any multi-volume reference work
Resources that describe a set rules and guidelines for writing in a variety of contexts. These works include descriptions of how to cite, how to format a paper or a reference page, what font to use, what size that font should be, and much more.