Library FAQs | University of Toronto Libraries

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COVID-19: Updates on library services and operations.

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Where is the periodical reading room at Robarts?

Why can’t I use the stairs to get up to Robarts' stacks?

How do I check out a book at Robarts?

How can I borrow multimedia equipment through the Education Commons?

Can I get into Robarts' book stacks without my TCard?

What happened to the change machines?

Can I print in colour at Robarts Library?

What is a circulation desk?

Which fines can I pay online?

How can I find a book review?

Can I go to Downsview to get a book that I want?

How can Direct Borrowers or Research Readers access the internet?

Will I be notified if an item requested through interlibrary loans cannot be obtained? How will I know if the library staff have canceled my request?

I need help with the online fines payment system.

What does it mean when a book is listed as "out"?

Why isn't a recent U of T thesis showing up in TSpace?

Can I renew material that has been borrowed for me from another library via Interlibrary Loans?

I've ordered an item from another campus. How long will it take to arrive?

Can I return my books when the library is closed?

I have a direct borrower's card. Can I order books from UTM, UTSC or Downsview?

Can you help me find a patent?

Do I need a licence to show a movie at an on-campus movie night for students and charge an admission fee?

What is a recall?

I'm taking SWK4510. What's a MOLES word?

Why isn't RefGrab-It working?

How can I keep items that have reached the renewal limit?

Should I put books back on the shelf?

Where can I find newspapers online?

I live on campus and would like to watch a movie or TV show with my floor mates in the common area. Do I need a licence?

Is it possible to export PDF's to EndNote directly from a database search?

How can I cancel an interlibrary loan request?

Do I need a licence to show a scene from a movie or TV show as part of a presentation to my instructor and classmates?

Can you help me with my @utoronto.ca or @mail.utoronto.ca email?

Do I need a license if I don't charge an admission fee for my on-campus movie night?

What is the need-by date on the request form for intercampus delivery?

I've received a cancellation notice for my intercampus delivery request. What does this mean?

Who can request delivery of items from U of T libraries to hospitals?

I've requested that an item be delivered to my hospital library. How do I pick it up?

I work at a teaching hospital and am affiliated with U of T. Can I have my hospital library order material for me?

Do I need a license for an event for students and members of the public that will include showing a movie or TV show, either for a fee or for free?

The catalogue says an item is available on my campus, but I can't find it and I want to order it from another campus. What should I do?

I can't find a book on the shelf. Is it missing?

I'm not receiving email notifications about my requests. Why not?

What is myaccess?

Can I take books in course reserves home?

How do I know where to pick up an item I've requested from another campus (intercampus delivery)?

What does in transit mean?

Why am I not able to request items online?

Can I pay my fines without coming to the library?

Is Write-N-Cite installed on library computers?