Library FAQs | University of Toronto Libraries

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I need help with the online fines payment system.

What does it mean when a book is listed as "out"?

Why isn't a recent U of T thesis showing up in TSpace?

Can I renew material that has been borrowed for me from another library via Interlibrary Loans?

I found the book I want in the library catalogue. Now how do I get it?

I've ordered an item from another campus. How long will it take to arrive?

Can I return my books when the library is closed?

How much does it cost to use one of the 3D printers at Gerstein?

How do I get onto the wifi?

How can I get antivirus software?

How can I keep items that have reached the renewal limit?

Can you help me with my @utoronto.ca or @mail.utoronto.ca email?

Can I take books in course reserves home?

A book I returned is still listed on my account. What should I do?

I'm taking SWK4510. What's a MOLES word?

Where can I find newspapers online?

Is it possible to export PDF's to EndNote directly from a database search?

How much are overdue fines?

What is myaccess?

Why am I not able to request items online?

How much does it cost to scan?

What is a recall?

Should I put books back on the shelf?

Can I pay my fines without coming to the library?

How do I know where to pick up an item I've requested from another campus (intercampus delivery)?

I have a direct borrower's card. Can I order books from UTM, UTSC or Downsview?

What is the need-by date on the request form for intercampus delivery?

I've received a cancellation notice for my intercampus delivery request. What does this mean?

Who can request delivery of items from U of T libraries to hospitals?

I've requested that an item be delivered to my hospital library. How do I pick it up?

I work at a teaching hospital and am affiliated with U of T. Can I have my hospital library order material for me?

The catalogue says an item is available on my campus, but I can't find it and I want to order it from another campus. What should I do?

What is a PMID?

I'm not receiving email notifications about my requests. Why not?

What does in transit mean?

I would like to receive the table of contents from several medical journals via email. How can i do this?

Is it possible to request that a book from one St. George campus library be delivered to another library on the St. George campus?

What does it mean when a book is listed as "searching"?

I will be visiting another university for study / research. Will I be able to use their network?

I can't find a book on the shelf. Is it missing?

What is information literacy?

How do I print from my laptop via the wireless?

When my interlibrary loan material arrives, how will I know where to pick it up?

Do I need a licence to show a scene from a movie or TV show as part of a presentation to my instructor and classmates?

I live on campus and would like to watch a movie or TV show with my floor mates in the common area. Do I need a licence?

Can I place holds on books charged to others? How?

Do I need a licence to show a movie at an on-campus movie night for students and charge an admission fee?

Do I need a license if I don't charge an admission fee for my on-campus movie night?

Do I need a license for an event for students and members of the public that will include showing a movie or TV show, either for a fee or for free?