Library FAQs | University of Toronto Libraries

Topics

Is colour printing available at the Gerstein Library?

How much does it cost to scan?

How can I combine simple searches using Boolean?

Can I use short term loan materials at Gerstein if I am not UofT affiliated?

I will be visiting another university for study / research. Will I be able to use their network?

Can you help me find a patent?

Why isn't RefGrab-It working?

I'm an emeritus professor. Can I still sign out books? What other privileges do I have?

How can I get antivirus software?

What is a recall?

What is a PMID?

How do I know where to pick up an item I've requested from another campus (intercampus delivery)?

I have a direct borrower's card. Can I order books from UTM, UTSC or Downsview?

What is the need-by date on the request form for intercampus delivery?

I've received a cancellation notice for my intercampus delivery request. What does this mean?

Who can request delivery of items from U of T libraries to hospitals?

I've requested that an item be delivered to my hospital library. How do I pick it up?

I work at a teaching hospital and am affiliated with U of T. Can I have my hospital library order material for me?

The catalogue says an item is available on my campus, but I can't find it and I want to order it from another campus. What should I do?

I'm not receiving email notifications about my requests. Why not?

I would like to receive the table of contents from several medical journals via email. How can i do this?

Can I pay my fines without coming to the library?

What does it mean when a book is listed as "searching"?

What does in transit mean?

How do I get onto the wifi?

Can I borrow books on behalf of someone else? using their library card?

Does U of T have ISO standards available online?

Can I change the pickup location after I have submitted an interlibrary loan request in RACER?

How can I cancel an interlibrary loan request?

I would like to organize an event at which short excerpts from movies and TV shows are shown on multiple screens for ambience. Do I need a license?

A book I returned is still listed on my account. What should I do?

When my interlibrary loan material arrives, how will I know where to pick it up?

Who is my Personal Librarian?

What's a book "dummy"?

Is it possible to request that a book from one St. George campus library be delivered to another library on the St. George campus?

How much does it cost to use one of the 3D printers at Gerstein?

How do I use the 3D Scanner at Gerstein?

How do I reserve time on the 3D Printer at Gerstein?

Why am I not able to request items online?

Is Write-N-Cite installed on library computers?

How can I download full text articles to End Note?

How can I keep items that have reached the renewal limit?

I used to use the Articles tab. How should I search for articles on the new library website?

Do I need a license for an event for students and members of the public that will include showing a movie or TV show, either for a fee or for free?

How will I know when my interlibrary loan material has arrived?

I'm taking SWK4510. What's a MOLES word?

Can I borrow CDs from the Music Library?

Do the libraries sell school supplies?

Can I use a credit card to pay my fines?