Library FAQs | University of Toronto Libraries

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COVID-19: Updates on library services and operations.

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Can I create an Excel spreadsheet table from my RefWorks data?

Where is the classic catalogue?

What should I do if I have an overdue book that I am unable to return?

Can I get an extension for an overdue item?

Can I return an University of Toronto library book to another Ontario university library?

I am a current student, but I am having trouble logging into the online resources. Can you help?

Can you give me permission to publish an excerpt/photograph from a book at your library?

How can I find DVDs and videos at the library?

Who can I contact to discuss my overdue fines?

How do I use ProQuest?

I found a book in the catalogue at "UofT Schools". What should I do?

Where can I find impact factors for journals?

How soon after I pay my fines online will my account be cleared?

Does the library have battery recycling stations?

What are Boolean operators? How can I use them to improve my searches?

I am an external user. How can I get a book from Downsview?

How do I request an item from another campus?

Do you provide interlibrary loans to international libraries?

How can I change my UTORid password?

Do you have a fax machine I could use?

Do I need a library card to borrow books?

Can I obtain a copy of an old high school course curriculum/outline? How much does it cost?

Can I obtain a copy of a course outline, which was issued by the Ministry of Education?

Do you have any online information about the former OAC curriculum?

Where can I find an archived old curriculum document?

Do you have early documents on Ontario French immersion?

How can I borrow multimedia equipment through the Education Commons?

Can I print in colour at Robarts Library?

Where is the periodical reading room at Robarts?

The book I want is in "Reference". Where is that?

How do I check out a book at Robarts?

Why can’t I use the stairs to get up to Robarts' stacks?

What is a circulation desk?

Which fines can I pay online?

How can I find a book review?

How can Direct Borrowers or Research Readers access the internet?

Can I go to Downsview to get a book that I want?

Will I be notified if an item requested through interlibrary loans cannot be obtained? How will I know if the library staff have canceled my request?

I need help with the online fines payment system.

What does it mean when a book is listed as "out"?

Why isn't a recent U of T thesis showing up in TSpace?

Can I renew material that has been borrowed for me from another library via Interlibrary Loans?

I've ordered an item from another campus. How long will it take to arrive?

Can I return my books when the library is closed?

I've requested that an item be delivered to my hospital library. How do I pick it up?

I work at a teaching hospital and am affiliated with U of T. Can I have my hospital library order material for me?

How do I get onto the wifi?

Can I take books in course reserves home?

What is the Institutional Fellowship code for BMJ Case Reports?

I'm not receiving email notifications about my requests. Why not?