Library FAQs | University of Toronto Libraries

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COVID-19: Updates on library services and operations.

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How soon after I pay my fines online will my account be cleared?

Does the library have battery recycling stations?

What are Boolean operators? How can I use them to improve my searches?

How can I change my UTORid password?

Do you have a fax machine I could use?

Do I need a library card to borrow books?

Can I obtain a copy of an old high school course curriculum/outline? How much does it cost?

Can I obtain a copy of a course outline, which was issued by the Ministry of Education?

Do you have any online information about the former OAC curriculum?

Where can I find an archived old curriculum document?

Do you have early documents on Ontario French immersion?

Can I print in colour at Robarts Library?

The book I want is in "Reference". Where is that?

Why can’t I use the stairs to get up to Robarts' stacks?

Where is the periodical reading room at Robarts?

How can I borrow multimedia equipment through the Education Commons?

How do I check out a book at Robarts?

What is a circulation desk?

How can I find a book review?

How can Direct Borrowers or Research Readers access the internet?

Can I go to Downsview to get a book that I want?

I need help with the online fines payment system.

Why isn't a recent U of T thesis showing up in TSpace?

I've ordered an item from another campus. How long will it take to arrive?

Can I return my books when the library is closed?

How do I get onto the wifi?

I will be visiting another university for study / research. Will I be able to use their network?

A book I returned is still listed on my account. What should I do?

Can I use short term loan materials at Gerstein if I am not UofT affiliated?

Who can request delivery of items from U of T libraries to hospitals?

I've requested that an item be delivered to my hospital library. How do I pick it up?

I work at a teaching hospital and am affiliated with U of T. Can I have my hospital library order material for me?

What is a recall?

The catalogue says an item is available on my campus, but I can't find it and I want to order it from another campus. What should I do?

What is myaccess?

I would like to receive the table of contents from several medical journals via email. How can i do this?

I've received a cancellation notice for my intercampus delivery request. What does this mean?

I can't find a book on the shelf. Is it missing?

What does it mean when a book is listed as "searching"?

I have a direct borrower's card. Can I order books from UTM, UTSC or Downsview?

Can you help me with my @utoronto.ca or @mail.utoronto.ca email?

How do I use the 3D Scanner at Gerstein?

How much does it cost to use one of the 3D printers at Gerstein?

What's a book "dummy"?

Who is my Personal Librarian?

Why am I not able to request items online?

Do I need a license for an event for students and members of the public that will include showing a movie or TV show, either for a fee or for free?

Do the libraries sell school supplies?

Do I need a license if I don't charge an admission fee for my on-campus movie night?

Do I need a licence to show a movie at an on-campus movie night for students and charge an admission fee?