Library FAQs | University of Toronto Libraries

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COVID-19: Updates on library services and operations.

Topics

I am a current student, but I am having trouble logging into the online resources. Can you help?

Where can I find impact factors for journals?

How soon after I pay my fines online will my account be cleared?

Does the library have battery recycling stations?

What are Boolean operators? How can I use them to improve my searches?

How can I search for a specific phrase?

I am an external user. How can I get a book from Downsview?

How do I request an item from another campus?

Do you provide interlibrary loans to international libraries?

How can I change my UTORid password?

Do you have a fax machine I could use?

Do I need a library card to borrow books?

Can I obtain a copy of an old high school course curriculum/outline? How much does it cost?

Can I obtain a copy of a course outline, which was issued by the Ministry of Education?

Where can I find an archived old curriculum document?

Do you have any online information about the former OAC curriculum?

Do you have early documents on Ontario French immersion?

Where is the periodical reading room at Robarts?

Can I get into Robarts' book stacks without my TCard?

Can I print in colour at Robarts Library?

How do I check out a book at Robarts?

Why can’t I use the stairs to get up to Robarts' stacks?

How can I borrow multimedia equipment through the Education Commons?

The book I want is in "Reference". Where is that?

What is a circulation desk?

Which fines can I pay online?

How can I find a book review?

How can Direct Borrowers or Research Readers access the internet?

Will I be notified if an item requested through interlibrary loans cannot be obtained? How will I know if the library staff have canceled my request?

Can I go to Downsview to get a book that I want?

I need help with the online fines payment system.

What does it mean when a book is listed as "out"?

Why isn't a recent U of T thesis showing up in TSpace?

Can I renew material that has been borrowed for me from another library via Interlibrary Loans?

I've ordered an item from another campus. How long will it take to arrive?

Can I return my books when the library is closed?

Should I put books back on the shelf?

I'm taking SWK4510. What's a MOLES word?

Why am I not able to request items online?

When my interlibrary loan material arrives, how will I know where to pick it up?

How will I know when my interlibrary loan material has arrived?

To place an interlibrary loan order in RACER, do I need to know what library has it?

Can you help me find a patent?

Can I take books in course reserves home?

Can you help me with my @utoronto.ca or @mail.utoronto.ca email?

Can I change the pickup location after I have submitted an interlibrary loan request in RACER?

How do I know where to pick up an item I've requested from another campus (intercampus delivery)?

I have a direct borrower's card. Can I order books from UTM, UTSC or Downsview?

What is the need-by date on the request form for intercampus delivery?

I've received a cancellation notice for my intercampus delivery request. What does this mean?