Library FAQs | University of Toronto Libraries

Topics

Where are the course reserves in Robarts Library?

I am an external user. How can I get a book from Downsview?

Is it possible to have St. George materials sent to the University of Toronto Mississauga or University of Toronto Scarborough campus for pick up?

How do I request an item from another campus?

Do you provide interlibrary loans to international libraries?

What is intercampus delivery?

How can I change my UTORid password?

Do you have a fax machine I could use?

Do I need a library card to borrow books?

Where can I find an archived old curriculum document?

Can I obtain a copy of an old high school course curriculum/outline? How much does it cost?

Can I obtain a copy of a course outline, which was issued by the Ministry of Education?

Do you have any online information about the former OAC curriculum?

Do you have early documents on Ontario French immersion?

The book I want is in "Reference". Where is that?

Why can’t I use the stairs to get up to Robarts' stacks?

What happened to the change machines?

How can I borrow multimedia equipment through the Education Commons?

Can I get into Robarts' book stacks without my TCard?

What does it mean if a book is listed as "protected material" at Robarts? Can I check out this item?

Where is the periodical reading room at Robarts?

Can I print in colour at Robarts Library?

Where are the pencil sharpeners in Robarts Library?

How do I check out a book at Robarts?

Do alumni have access to online databases?

Can visitors access University of Toronto online resources?

What is a circulation desk?

I am a Continuing Education student. How can I get library access?

Which fines can I pay online?

How can I find a book review?

Can I go to Downsview to get a book that I want?

Will I be notified if an item requested through interlibrary loans cannot be obtained? How will I know if the library staff have canceled my request?

How can Direct Borrowers or Research Readers access the internet?

I need help with the online fines payment system.

What does it mean when a book is listed as "out"?

Why isn't a recent U of T thesis showing up in TSpace?

Where can I scan?

Can I renew material that has been borrowed for me from another library via Interlibrary Loans?

How can I connect Google Scholar to the library's resources?

I've ordered an item from another campus. How long will it take to arrive?

I found the book I want in the library catalogue. Now how do I get it?

Can I return my books when the library is closed?

I used to use the Articles tab. How should I search for articles on the new library website?

I can't find a book on the shelf. Is it missing?

Is it possible to export PDF's to EndNote directly from a database search?

I have a direct borrower's card. Can I order books from UTM, UTSC or Downsview?

Can I take books in course reserves home?

Can I place holds on books charged to others? How?

How do I know where to pick up an item I've requested from another campus (intercampus delivery)?

How much are overdue fines?