Library FAQs | University of Toronto Libraries

Topics

When does my TCard expire?

What browsers does the library website support?

I changed my address in ACORN, but I'm still getting mail from the library at my old address. Why?

I am a newly hired research assistant. How can the library help me?

Can recent graduates and alumni access the UofT wireless network?

Where can I find a DOI?

Do all articles have a DOI?

How do I cancel a hold that I've placed on a book?

How can I change my PIN?

How can I acces DynaMed on my smartphone? Is there an app?

How do I use RefWorks?

What is Summon/Articles search?

How do I find out who has cited an article?

If UofT doesn't have a book or journal, how can I get it?

How do I import an article citation into Refworks?

I mistakenly dropped a book off at the wrong library and it is still showing on my library account. What should I do?

How will I know when to pick up items requested from another campus (intercampus delivery)?

Why do I get a message that says “Sorry, this eBook is in use” when I try to access an ebook from EBSCO’s ebook collection?

Do I have any fines on my library account?

I attended the 3D Printing Safety Training session. Where can I find the knowledge test to become certified?

Can I cancel my hold on a book?

What is the RefWorks group code for University of Toronto students?

Can I use my laptop at Gerstein?

Is there screening room I can use?

How do I use ProQuest?

Can I get an extension for an overdue item?

Can I create an Excel spreadsheet table from my RefWorks data?

What should I do if I have an overdue book that I am unable to return?

Can I return an University of Toronto library book to another Ontario university library?

Can you give me permission to publish an excerpt/photograph from a book at your library?

Who can I contact to discuss my overdue fines?

I found a book in the catalogue at "UofT Schools". What should I do?

How long does it take to receive the items I requested through interlibrary loans from RACER?

Where can I find the best sources for my topic?

How can I find psychological tests and measures?

I am a current student, but I am having trouble logging into the online resources. Can you help?

Lately I have not been able to access UpToDate. Is something wrong?

How can I access Naxos Music Library off campus or from my mobile device?

Where is the classic catalogue?

What is an interlibrary loan?

Why can't I use Wikipedia for my assignments?

How can I find DVDs and videos at the library?

How do I find Primary Sources as an humanities student?

Which citation management program should I use?

How do I use the 3D printer at Gerstein?

Literature reviews: Can you help me with this?

Can I see a list of books I have signed out from the library?

Where can I find impact factors for journals?

How soon after I pay my fines online will my account be cleared?

Does the library have battery recycling stations?