Library FAQs | University of Toronto Libraries

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Topics

How do I renew books?

How do I pay my library fines?

What is the status of my ILL request?

I am affiliated with UTIAS, what pickup location should I choose in the RACER request form?

Where can I pray or meditate at the library?

How do I get a student job at the library?

How do I access items in your Ontario Historical Education collection?

ACORN says that I have a "financial hold" coming from the library. What do I do?

Can I return books to a different library from the one I borrowed the books from?

When is the library open?

What do I do if I lost my TCard?

Who is the Chief Librarian at U of T?

How can I get help with the MyMedia server?

When does my TCard expire?

What browsers does the library website support?

I changed my address in ACORN, but I'm still getting mail from the library at my old address. Why?

I am a newly hired research assistant. How can the library help me?

Can recent graduates and alumni access the UofT wireless network?

Do all articles have a DOI?

Where can I find a DOI?

Can I cancel my hold on a book?

If UofT doesn't have a book or journal, how can I get it?

Can I use my laptop at Gerstein?

How do I use RefWorks?

What is the RefWorks group code for University of Toronto students?

How do I cancel a hold that I've placed on a book?

How do I import an article citation into Refworks?

Do I have any fines on my library account?

How can I acces DynaMed on my smartphone? Is there an app?

Is there screening room I can use?

How do I find out who has cited an article?

Why do I get a message that says “Sorry, this eBook is in use” when I try to access an ebook from EBSCO’s ebook collection?

I mistakenly dropped a book off at the wrong library and it is still showing on my library account. What should I do?

What is Summon/Articles search?

How can I change my PIN?

I attended the 3D Printing Safety Training session. Where can I find the knowledge test to become certified?

How can I find psychological tests and measures?

Can I get an extension for an overdue item?

Can you give me permission to publish an excerpt/photograph from a book at your library?

How do I use ProQuest?

I found a book in the catalogue at "UofT Schools". What should I do?

Where can I find the best sources for my topic?

Who can I contact to discuss my overdue fines?

Which citation management program should I use?

What should I do if I have an overdue book that I am unable to return?

Where is the classic catalogue?

Can I return an University of Toronto library book to another Ontario university library?

I am a current student, but I am having trouble logging into the online resources. Can you help?

Lately I have not been able to access UpToDate. Is something wrong?

How can I access Naxos Music Library off campus or from my mobile device?