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UTORMFA Hardware Token

The Licensed Software Office distributes hardware tokens that have been selected for use with the UTORMFA service. This is an alternative for those who do not have the option to use a mobile device with the Duo Mobile app.

For background and technical information about the service as well as how to self-enroll using a mobile device see


Description SKU Price Per Token
UTORMFA Hardware Token - Single Token UTORMFA1 $19
UTORMFA Hardware Token - Multiple Tokens Shipped to a Single Address UTORMFAMULTI $19

Order a UTORMFA Hardware Token

Individuals should first consult local IT staff or a Business Officer to determine if a hardware token has already been purchased for use. For individuals located at UTSC contact For individuals located at UTM contact

1) How to Purchase

Hardware tokens can be purchased via:

2) Purchase Options

A) Single token purchase

Each purchased token is delivered directly to the token recipient. This option is ideal for departments who are unable to distribute or ship tokens directly to token recipients themselves.

B) Multiple token purchase – Shipped to a Single Address

This option is well-suited for units who will distribute tokens to token recipients themselves, either in-person or through mail. A single shipping address must be provided.

3) Shipping

After purchase, the LSO will confirm the shipping address and arrange for the vendor to deliver directly to the recipient. Vendor shipping times for single token purchases are 7 to 21 business days with an estimated shipping time of 7 business days. For multiple tokens, with a quantity of five or more purchased and shipped to a single address, the estimated shipping time is 2 to 7 business days.

Note: uSOURCE will only accept UofT addresses for shipping. Please input a UofT shipping address. After receiving the order we will email the purchaser asking for the shipping address, even if the desired address was input into uSOURCE.

4) Turn on UTORMFA

Once the token has been delivered or provided to the recipient, they will need to book a video appointment with the Information Commons Help Desk to verify identity and turn on UTORMFA for their account.

Booking Site

What You Need

  1. A workstation with a microphone and camera for identity verification.
  2. Two pieces of government issued ID.
  3. The serial number located on the back of the hardware token.

Token information / Battery life

The token does not plug into a USB port and has an internal battery. The expected life of the battery is 5 years. When the battery has been depleted a new token would need to be purchased.

Future Distribution Changes

Due to COVID-19 we do not have a physical presence on campus to distribute tokens. In future, when we have an on-site presence, the distribution process may change.